Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and DynMX LLC, d/b/a Mydas (“Company,” “we,” “us,” or “our”) concerning your access to and use of www.aivahelpme.com (the “Site”), AIVA, our personal AI assistant service (the “AIVA service”), and all related services, including our SMS/text messaging services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services. Our Privacy Policy explains how we handle your information.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Use of the Website

You may use the Site for lawful purposes only. You agree to:

• Provide accurate and complete information when you book a demo or contact us
• Comply with all applicable laws and regulations

You agree not to:

• Scrape, harvest, or copy content or data from the Site by automated means without our prior written consent
• Interfere with or disrupt the Site, or the servers and networks that host it
• Attempt to gain unauthorized access to the Site, our systems, or anyone else’s data
• Introduce viruses or other malicious code, or otherwise abuse the Site

4. Demos and AIVA Services

Demos. Booking a demo is free and creates no obligation to purchase.

Paid services. Paid AIVA services are provided under a separate written order or service agreement with us (an “Agreement”). If an Agreement conflicts with these Terms, the Agreement controls.

Plans and prices. Plan descriptions and prices shown on the Site are summaries. Your order confirms the final terms.

Payment. For paid services, you agree to pay all fees associated with your selected services. Payment terms, including pricing, billing cycles, and refund policies, will be specified in your Agreement or in invoices.

5. AI Assistant Disclaimer

AIVA is an AI assistant and can make mistakes. She may misunderstand a request, produce inaccurate or incomplete output, or take an action you did not intend.

You are responsible for:

• Reviewing AIVA’s work before you rely on it
• The permissions you set and the connections and actions you authorize, including anything AIVA does in your name within those permissions

Do not rely on AIVA for legal, medical, financial, or other professional advice. Consult a qualified professional for those matters.

6. Acceptable Use of AIVA

You agree not to use AIVA to:

• Violate any law or regulation
• Harm, harass, defraud, or deceive any person
• Infringe the intellectual property, privacy, or other rights of others
• Send spam or unsolicited messages, or send messages without any consent the law requires
• Attempt to bypass the permissions, limits, or security of AIVA or our systems

You also agree to follow the terms of any third-party service you connect to AIVA. We may suspend or end access to the Services if we reasonably believe they are being misused.

7. Third-Party Services and Integrations

AIVA connects to third-party services at your direction, such as email, calendar, file, CRM, and other business apps and, if you add the Apple Ecosystem plan, Apple apps. Those services are governed by their own terms and privacy policies. You are responsible for having the right to connect them. We do not control third-party services and are not responsible for them, including their availability, changes, content, or practices.

8. SMS/Text Messaging Terms

If you opt in to receive SMS/text messages from Mydas, the following terms apply:

• Consent. By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from Mydas at the phone number provided. Consent is not required to purchase goods or services.
• Types of messages. You may receive appointment reminders and confirmations, service updates and project status, promotional offers and discounts, responses to your inquiries, and important account notifications.
• Frequency. Message frequency varies based on your interactions with us. You may receive up to 10 messages per month.
• Costs. Message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges you may incur from your mobile carrier.
• Opt-out. You may opt out at any time by texting STOP to any message you receive from us. You will receive a single confirmation message that you have been unsubscribed and will receive no further messages unless you re-subscribe.
• Help. For assistance, text HELP to any message or contact us at info@mydas.ai or (509) 844-1484.
• Privacy. Your mobile phone number and opt-in information will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or opt-in consent with third parties for their marketing purposes.

9. Intellectual Property

All content, features, and functionality of the Site and our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video, digital downloads, and software, are the exclusive property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent.

You keep ownership of your content and data. You give us permission to store and process them as needed to operate the Services and provide them to you.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant that AIVA’s output will be accurate, complete, or suitable for your purposes. We make no guarantees regarding the results of using our Services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
• ANY CONTENT OBTAINED FROM THE SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our Services.

13. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

You may stop using the Site at any time. If you are an AIVA client, ending your paid service is governed by your Agreement.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Spokane County, Washington.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

If you have any questions about these Terms, please contact us at:

DynMX LLC, d/b/a Mydas
Email: info@mydas.ai
Phone: (509) 844-1484