Privacy Policy

Last updated: October 8, 2026

1. Introduction

DynMX LLC, d/b/a Mydas (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. We operate www.aivahelpme.com (the “Site”) and provide AIVA, a personal AI assistant (the “AIVA service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, book a demo, communicate with us (including by text message), and use the AIVA service.

Please read this Privacy Policy carefully. By accessing or using the Site or our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Information you provide

We collect personal information that you voluntarily provide to us, including when you book a demo through our scheduling calendar or contact us:

  • Name (first and last)
  • Email address
  • Phone number (including mobile phone number for SMS communications)
  • Business name
  • Anything else you choose to share in the booking form, on a demo call, or in messages to us

Information collected automatically

When you visit the Site, our hosting provider, Vercel, processes standard server logs that may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages requested

We also use Vercel Web Analytics, which counts page views and interactions on the Site (for example, which button was clicked). It does not use cookies to track you across websites.

Information collected through the AIVA service (clients only)

If you become an AIVA client, the AIVA service handles additional information on your behalf:

  • Tools you connect. With your authorization, AIVA connects to the tools you choose, for example email, calendar, files, CRM, and other business apps. If you add the Apple Ecosystem plan, this also includes your iMessages, Notes, Reminders, and the other Apple apps you connect. AIVA accesses this data only to do the work you ask for, within the permissions you set.
  • Content you send AIVA. Texts, voice notes, files, and other content you send to AIVA.
  • AIVA’s long-term memory. A record of your preferences, so that AIVA can work the way you like.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, support, and maintain the Site and the AIVA service
  • Schedule and run demos, and respond to your inquiries
  • Communicate with you, including marketing communications (with your consent) and SMS/text messages (with your explicit consent)
  • Improve the Site and our services
  • Protect against fraudulent or illegal activity, and keep our systems secure
  • Comply with legal obligations

We do not sell your personal information, and we do not use AIVA service data for advertising.

4. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive SMS/text messages from Mydas, you agree to the following:

Consent

You consent to receive SMS/text messages from Mydas at the mobile phone number you provided. This consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies. You may receive up to 10 messages per month, including but not limited to: appointment reminders, service updates, promotional offers, and responses to your inquiries.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier’s pricing plan for details. You are responsible for any charges incurred.

Opt-Out

You can opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help

For help or more information about our SMS program, reply HELP to any message you receive from us, or contact us at info@mydas.ai or (509) 844-1484.

Carriers Supported

Supported carriers include AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, and most other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

No Sharing of SMS Data

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.

5. How AIVA Handles Your Data

This section applies to clients who use the AIVA service.

  • A private server for your business. Each AIVA runs on her own private server dedicated to your business. That server is never shared with another business.
  • You decide what AIVA does. AIVA only takes actions you allow, and nothing goes out in your name unless you allow it.
  • AI model providers. AIVA uses third-party AI model providers to process the content needed to complete your requests.
  • Your service agreement. Your service agreement with us may include additional terms about your data.

6. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third parties who help us operate and process it on our behalf, such as providers of hosting (for example, Vercel), scheduling and communications, and AI model processing. We share information with them only as needed to provide the services, and these providers are permitted to use your information only to perform services for us.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

7. Cookies

The Site itself does not use advertising or cross-site tracking cookies. The scheduling calendar embedded on the Site is provided by a third party and may set cookies that it needs in order to work. You can control cookies through your browser settings, but disabling cookies may affect the scheduling calendar.

Third-party tools such as the scheduling calendar are governed by their own privacy practices. We encourage you to review the privacy policies of any third-party tools and sites you use.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it. AIVA clients can ask us to delete the data held by their AIVA when their service ends.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to opt out of marketing communications
  • The right to opt out of SMS/text messages by replying STOP

Residents of certain states may have additional rights under their state’s privacy laws. We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, or to have your personal information deleted, email info@mydas.ai or call (509) 844-1484 and we will action your request, subject to records we are required to retain for legal, tax, or accounting purposes. We may need to confirm your identity before we act on a request.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

DynMX LLC, d/b/a Mydas
Email: info@mydas.ai
Phone: (509) 844-1484